Quality improvement in healthcare: an action learning approach

This account of practice discusses how we use action learning (AL) sets as part the supervision process for quality improvement (QI) projects in healthcare. Reflecting on synergies between QI and AL reveals that questioning approach both links closely with Calgary Cambridge Communication model, taught medicine, to guide medical interviews. While communication model provides student a framework gathering patient history, helps them focus their attention type questions they ask, active listening, most importantly, reflecting from peers projects. The groups this example are Physician Associates, also known Assistants some countries, new profession, recently introduced Ireland. skills might be important skill healthcare workers acquire, order ensure good outcomes.